Privacy Policy

Updated at 23/11/2024

Welcome to chargeMOD! At BPM POWER Private Limited and its subsidiaries, affiliates, and associated companies (referred to individually and collectively as "chargeMOD"), we prioritize the security and privacy of your data and personal information. Whether you're browsing, purchasing, or using our products and services through our websites, mobile applications, or platforms (collectively called "Platforms"), or engaging with us in other ways, this policy helps clarify how your information is collected, used, stored, and protected.

Acknowledgement & Consent

By accessing our Platforms, creating an account, or using our products and services, you acknowledge and consent to chargeMOD’s collection, use, storage, and processing of your personal and non-personal information, as outlined in this Privacy Policy. You agree that you are legally authorized to share the required information with chargeMOD and confirm that no unauthorized sharing occurs that could cause harm to any party. If you disagree with any of these terms, we recommend that you refrain from accessing our Platforms or using our services.

Information We Collect

Personal Information: We collect personal data when you register, use, or purchase services on our Platforms. This includes:

• - Name
• - Contact details such as phone number and email
• - Vehicle-related data: Registration number, model, and location
• - Current Location

Non-Personal Information:

• - Cookies and similar technologies
• - Social Media Data
• - Third-Party Data

Device Permission:

• - Location Access (To get nearest charging station)
• - Camera Access (To read charging station qr code)
• - Notification Access (To get promotional and transactional push and email notifications)

Purpose of Collection & Use

We use your data for purposes such as:

• - Providing and improving services and customer support.
• - Tailoring content and offers to your preferences.
• - Informing you of updates, promotions, or new products.
• - Enhancing the security and performance of our Platforms.
• - Complying with legal and regulatory requirements.
• - Allowing you to participate in interactive features, surveys, or promotions.
• - Fraud prevention, diagnostics, and analytics.

Information Sharing & Transfer

chargeMOD may share your information with trusted third parties, including:

• - Service providers, CPO partners, and OEM partners who assist in delivering our products and services.
• - Payment processors to facilitate purchases.
• - Government agencies or law enforcement, as required by law.

Communication Preferences

We may contact you via email, phone, text message, or push notifications to inform you about products, services, or updates. You can adjust your preferences for notifications at any time through your account settings or by contacting customer support.

Security Measures

We take strict measures to ensure that your data is protected against unauthorized access, alteration, or loss. However, you acknowledge that no method of data transmission is entirely secure.

Your Rights and Control

• - Access or correct your personal information.
• - Restrict or withdraw consent for processing your data.
• - Request the deletion of your personal data, in accordance with legal obligations.
• - Disable communications or marketing preferences at any time.

Data Retention

We retain your data for as long as necessary to provide you with services, fulfill legal obligations, or resolve disputes. You can request the deletion of your data at any time.

Changes to This Privacy Policy

chargeMOD reserves the right to modify or update this policy at any time. Any updates will be reflected on our Platforms, along with the "Last Updated" date at the top of the document.