Terms and Conditions

Updated on 23/11/2024


Please read these Terms of Service carefully as they contain important information about your legal rights, remedies, and obligations. By accessing or using our website, www.chargemod.com, and our services, you agree to comply with and be bound by these Terms of Service.


Overview of Services

The Website provides detailed information about chargeMOD’s EV charging network, including station locations, collaborations for distributorship, and access to a cloud-based ecosystem designed to improve the charging network. Additionally, the Website allows for the booking and payment of services by clients/customers of chargeMOD.

The Website may contain links to third-party websites or resources. These services are subject to different terms and conditions, and chargeMOD is not responsible for their availability or accuracy.


Modifications to the Terms

chargeMOD reserves the right to modify these Terms at any time. Continued use of the Website constitutes acceptance of the updated Terms.


Account Responsibilities

As a registered user, you are responsible for maintaining the confidentiality and security of your User Account credentials. Payments made via your User Account are deemed genuine and valid.


Intellectual Property Rights

All intellectual property rights related to the Website are the exclusive property of chargeMOD. No licenses or rights are granted except those explicitly stated in these Terms.


Payment Processing

Payments on the Website are facilitated by Razorpay. All payments will be considered valid, and chargeMOD assumes no responsibility for fraudulent transactions.


Reviews and Ratings

Users may submit public reviews and ratings about their experiences. Reviews must be accurate and not contain offensive or defamatory language.


Restrictions and Prohibited Uses

  • Violate any applicable laws, agreements, or third-party rights.
  • Use automated means to access or interact with the Website.
  • Engage in activities that damage or impair the Website's performance or security.

Termination and Suspension

chargeMOD may terminate or suspend your access to the Website without notice if you violate these Terms or applicable laws.


Limitation of Liability

chargeMOD disclaims all liability for incidental, special, consequential, or exemplary damages arising from your use of the Website. Aggregate liability is limited to amounts paid by you for services via the Website.


Indemnification

You agree to indemnify and hold chargeMOD harmless from any claims or damages arising out of your use of the Website or breach of these Terms.


Dispute Resolution and Arbitration

All disputes arising from these Terms shall be settled by arbitration under the Arbitration and Conciliation Act, 1996, in India.


Governing Law

These Terms are governed by Indian law, with the courts in New Delhi having exclusive jurisdiction.


Feedback

Feedback submitted by users is considered non-confidential and may be used by chargeMOD without compensation.


Refund Policy

Customers may request refunds for issues such as erroneous charges or service failures within 6 months of the transaction. Refunds are subject to approval and processed within 5-7 business days if approved.


Contact Us

For inquiries regarding these Terms, please contact us at: